A. We have high-level requirements on page 4 of the RFP and have uploaded a recent Live Optics report to show our current usage on the RFP page. With those high-level requirements and the Live Optics report combined, we are asking vendors to develop their recommended BOM and design for proposal.
A. Solutions that require or recommend under best practices dedicated switches should include replacements in their proposal(s). Solutions that do not require or recommend under best practices dedicated switches can include replacements as an optional item for Life School to consider. Currently, these switches are used solely to comply with Nutanix recommended design.
A. Hyper-V is more demanding on SATA DOM’s for read/write procedures, Hyper-V has compatibility issues with 3rd party products, and Hyper-V has added regular management-labor to Life School staff.
A. All proposals should include basic knowledge transfer time but proposals can include optional line items for dedicated hours of in-depth training.
A. Solutions should be designed for a minimum of 5 years. Bids should include support and warranty for 5 years.
A. Backups are not a part of this RFP but vendors are welcome to include complimentary backup solutions as an optional line item within their proposal. Solutions that have a native backup built-in are welcome.
A. Life School currently uses Veeam and it expires June 2020.
A. Yes, 25% in year 1 with a 15% growth in years 2-5.
A. Memory is limited but CPU is not.
A. Life School currently relies on 80% spinning disk with a 20% flash and has no issues with read/write performance. More flash is an attractive option but Life does not have a performance requirement needing that dedicated speed. The vendor’s proposal(s) should recommend the appropriate ratio of spinning disk to flash-based on Live Optics reports.
A. Ease of management is a huge priority for Life School in terms of dependability or uptime of the system, simple patching process for hosts, and streamlined access to the hypervisors or management console.
A. Life School is running backups to a separate Dell PowerVault appliance within the same rack using Veeam.
A. Vendor's delivery capabilities, warranty and warranty service history count for 10 points out of 100 on the RFP grading sheet. All proposals should include labor to provide a turn-key, end to end solution for implementing the new server system, migrating existing VM’s or creating new (e.g. DC’s or DHCP servers), and verifying successful implementation and health of the new system.
A. Life School is hosted at Databank in downtown Dallas at 400 South Akard Street.
A. Life School currently has 10Gbps links but can easily scale to 40Gbps.
A. Life School expects the awarded vendor to provide within 2 hours of on-site support for business affecting issues related to materials, design, or implementation of the project. This support is not applicable for routine maintenance Life School does during this period, crashes or system faults unrelated to the material, design, or implementation of the system on behalf of the awarded vendor (e.g. Power loss at the datacenter, Life School configuration changes, etc..).