Frequent Questions (FAQs)

Students can access the student portal from the Digital Resources on the Student page of their website, or by clicking here.

Emergency and weather alerts are sent to parents using the contact preferences in the Parent Portal. Alerts are also are posted online.

If you would like to contact a specific teacher or staff member, we provide a staff directory organized by campus.

To stop receiving text messages, you can text back to the number with the word "STOP."

While not all resources are available in Spanish, Life School works to translate many resources. Most videos provide both English and Spanish subtitles. And the entire website provides a Google-translated version in Spanish. 

We welcome your suggestions for articles and stories. Please send your idea to marketing@lifeschools.net.

To ensure you receive campus communication, please make sure your contact information and preferences are accurate in the Parent Portal.

First, please make sure that your communication preferences are up to date in the Parent Portal.

For email, if you already have up-to-date communication preferences setup in the Parent Portal, this is likely due to security settings in your email program. To resolve this, first check your spam folder for recent messages. In most instances, you can right click to mark as "Not Spam" or something similar. As a long-term fix, it is also helpful to add Life School to your email address book. Be sure to include the addresses webmaster@lifeschools.net, culture@lifeschools.net, and communication@lifeschools.net.

You can access the parent portal online here. If you need assistance with setting up or logging into your parent portal, you can contact your Enrollment Liaison/Registrar by contacting your campus.

Enrolled families are required to receive school communications in case of emergency.

However, if you are not an enrolled family and wish to stop receiving communication, you can unsubscribe from Life School content by using the "unsubscribe" link in the bottom of each email.

You can reach out to your child's teacher if you have concerns about testing or intervention. Formal requests for an evaluation should be put in writing and submitted to the campus assistant principal.

Life School communicates with parents by email, phone, text message, website and social media messaging throughout the year.

You can find contact information for each campus online. The front desk will route your call or message to the appropriate teacher or staff member.

You may send a request to the campus using Let's Talk, or you may contact your child's campus and schedule a time to meet with the principal or assistant principal.

You can contact the campus liaison to change your address or use this form to update your email address or contact information.

When you enroll your child, you are entered into the system to receive communication. If, for some reason, you are not receiving communication, in many cases, it is because the communication is going to your trash or spam folder. We recommend looking for communication in those folders and add Life School to your email contacts to avoid this in the future. If you still experience issues, you can send a note to marketing@lifeschools.net, and our team will look into the issue for you.